Shipping policy

Shipping

Where we ship from

Everything ships directly from our workshop in Jaipur, India. Each piece is handmade to order or pulled from current stock and dispatched by our artisan team.

Processing time

Orders are processed and dispatched within 1 to 3 business days. You will receive a tracking number by email once your order ships.

United States

Standard shipping takes 7 to 14 business days. Rates are calculated at checkout. Tracking is provided for all orders.

International

Standard international shipping takes 7 to 14 business days depending on destination. Rates calculated at checkout. International orders may incur import duties or taxes — these are the buyer’s responsibility and are not included in the shipping fee.

Lost or missing packages

If your tracking shows delivered but you have not received your package, please contact your local postal service first and then email us at travelingcuervo@gmail.com if it cannot be located. We will do our best to help.